Home Support Packages
- 23-Point PC Checkup
- $130
- We will tune up your computer with a thorough diagnostics, cleaning, disk defragmentation and disk cleanup. We'll apply latest Windows updates and security patches, clear out all unneeded temporary files and caches, and use utilities to speed up your computer's boot time and system performance. (This package does not include virus or spyware removal .)
- Virus, spyware and malware removal
- $230
- We'll pick up your system, take it to our shop, and scan the computer using numerous virus and spyware removal tools. Spyware, malware, viruses, Trojan horses, and worms will be removed . (Minimum required operating system is Windows 2000 or above.)
- Backup service and Data Recovery
- Starting at $75
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- Data Transfer or Data Backup up to 4.7GB in size - $75.
- Data Transfer or Data Backup of up to 20GB in size - $130.
- Data recovery - Please call for quote.
- New computer setup and printer installation
- $174
- System startup, boot check and diagnostic check to ensure personal computer is working properly, as well as the printer, scanner and Internet connection. (This package assumes that a network and Internet connection are already set up and working.)
- New computer setup ENHANCED!
- $282
- Manufacturer-installed "bloatware" removed. Latest system updates and patches applied. Data migrated from old computer to new computer. Outlook or other email software set up and configured with your accounts. (Please note that this package includes the features of the New computer setup package as well.)
- Computer upgrades and hardware repairs
- $87/hr
- Billed on an hourly basis with a minimum of 1 hour of service. Memory installation, new monitor installation, DVD/ optical drives or replaceable parts such as power supplies. (Hardware and software costs not included.)
- Wireless network setup, upgrades and troubleshooting
- $152
- Setting up a secure wireless network on your wireless router and connecting to one or two computers. Includes configuring and setting up your Internet service provider's hardware and diagnosing any Internet problems. (Hardware and software costs not included.)
- Technology Guidance
- $45/hr
- We'll answer questions you have about new or older technologies and advise whether they are worthy of your investment. We can even find you the best prices for the products of your choice, locally or via the Web.
- Computer Wipe and Restore
- Starting at $145
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- Wipe the computer's hard drive and restore to factory defaults, update
the operating system with the latest OS patches and security updates and install free versions of antivirus and antispyware software - $145
- Install Windows updates and security patches - $87
- Software installations are charged on an hourly basis - $87/hr
- All other service (if none of our support packages fits your needs)
- $87/hr
- Pickup and delivery within 35 mile radius of Lancaster's Penn Square
- FREE
- Volume discounts
- Combine 2 packages to receive 10% off your total service bill*
- Combine 3 packages to receive 15% off your total service bill*
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